Skip to main content
County Paycheck

Customer Service Representatives Salary in Massachusetts

What Customer Service Representatives earn in Massachusetts, labor market by labor market, and what is left after taxes and living costs in 6 counties.

Average in MA
$48,882
local median wages, weighted
Rank among states
4 of 42
published states
Workers in state
59,250
BLS employment estimate
Wage areas
2
6 counties

Pay by labor market in Massachusetts

Customer Service Representatives pay by wage area in Massachusetts
Wage areaMedian wageTake-home payMargin per yearLargest county
Boston-Cambridge-Newton, MA-NH$49,920$39,963$2,434Middlesex County, MA
Providence-Warwick, RI-MA$47,170$37,891$10,586Bristol County, MA

Counties ranked by what is left after the basics

Customer Service Representatives in Massachusetts counties, by yearly margin
#CountyMedian wageTake-home payMargin per year
1Bristol County, MA$47,170$37,891$10,586
2Plymouth County, MA$49,920$39,963$4,798
3Essex County, MA$49,920$39,963$4,078
4Middlesex County, MA$49,920$39,963$2,434
5Norfolk County, MA$49,920$39,963$850
6Suffolk County, MA$49,920$39,963$802

Customer Service Representatives pay in Massachusetts

The employment-weighted average of local median wages for Customer Service Representatives in Massachusetts is $48,882, based on 59,250 workers. Among the 42 states with published data, that ranks number 4. The BLS national median for the occupation is $44,770, so Massachusetts averages 9.2% above it.

Inside Massachusetts, pay depends on the labor market. The highest local median is $49,920 in the Boston-Cambridge-Newton, MA-NH area and the lowest is $47,170 in Providence-Warwick, RI-MA, a difference of $2,750 across 2 wage areas.

Cost of living for Customer Service Representatives in Massachusetts

We compare 6 Massachusetts counties after federal, Social Security, Medicare and state taxes and the four basics: a one-bedroom rental, food, home energy and gasoline. Bristol County, MA leaves the largest yearly margin, $10,586. Suffolk County, MA leaves the smallest, $802. The median wage covers all four basics in 6 of the 6 counties.

Customer Service Representatives in other states

The states with the highest average local median wages for Customer Service Representatives are Washington ($50,850), California ($50,413), New Hampshire ($49,454) and New Jersey ($48,726).

Frequently asked questions: Customer Service Representatives in Massachusetts

How much do Customer Service Representatives earn in Massachusetts?

The employment-weighted average of local median wages is $48,882, from $47,170 to $49,920 depending on the labor market.

Which Massachusetts county is best for Customer Service Representatives?

Bristol County, MA leaves the largest yearly margin after taxes and the four basics ($10,586). Plymouth County, MA follows at $4,798.