What Concierges do
The U.S. Department of Labor's O*NET database describes the work of Concierges this way: "Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance."
The core tasks O*NET records for this occupation include: "Provide information about local features, such as shopping, dining, nightlife, or recreational destinations"; "Make travel arrangements for sightseeing or other tours"; "Receive, store, or deliver luggage or mail"; "Perform office duties on a temporary basis when needed"; "Pick up and deliver items or run errands for guests".
Education, experience and training
According to the BLS Employment Projections, the typical education needed to enter this occupation is high school diploma or equivalent. Typical on-the-job training to reach competency is moderate-term on-the-job training.
Job outlook for Concierges
The Bureau of Labor Statistics counted 50,200 jobs in this occupation in 2025 and projects 51,500 in 2035, an increase of 1,300 jobs (+2.6%). That is slower than the 3.5% projected for all occupations.
About 6,900 openings a year are projected on average, counting both new positions and positions vacated by workers who retire or switch occupations. Relative to today's employment that is 13.7% a year, against 10.3% for all occupations. BLS lists a national median annual wage of $38,950, compared with $50,980 for all occupations.
Where Concierges earn the most
Across the 2 states with published data, the employment-weighted average of local median wages for this occupation ranges from $49,488 in New Jersey to $50,667 in New York, a gap of $1,180 (1.02 times). 2 of those 2 states average above the BLS national median of $38,950 and 0 average at or below it.
New Jersey employs the most people in this occupation among the states covered, 9,030, which is 52.9% of the 17,070 counted across them. New York follows with 8,040.
Highest-paying states
New York ($50,667) and New Jersey ($49,488) lead the ranking, while New Jersey ($49,488) and New York ($50,667) are at the bottom. The table below lists every state with a link to its county-level detail.
Frequently asked questions about Concierges
What is the national median wage for Concierges?
BLS lists a national median annual wage of $38,950. Across the states covered here the average local median ranges from $49,488 to $50,667.
Which state pays Concierges the most?
New York, with an employment-weighted average local median wage of $50,667. New Jersey is next at $49,488.
What is the job outlook for Concierges?
BLS projects employment to grow by 2.6% between 2025 and 2035, compared with 3.5% for all occupations, with about 6,900 openings a year.
What education do Concierges need?
The typical entry-level education is high school diploma or equivalent and moderate-term on-the-job training, according to BLS.